Answer
Handle routine questions using approved information about your business.
AI chatbots
Give website visitors a useful answer—day or night.
Lodestar builds a chatbot around your business information so it can answer common questions, qualify inquiries, capture leads, and help customers book appointments 24/7. It is configured and managed for you, not handed over as another piece of software to learn.
24/7 lead captureYour services and voiceManaged locally
Capabilities
A reliable first response
Qualify
Collect the details your team needs before following up with a prospect.
Route
Point visitors to booking, contact, or a human when the situation needs one.
Process
Built around your real conversations
Gather
We map common questions, services, policies, and escalation rules.
Configure
We train the chatbot on approved business information and test key paths.
Tune
After launch, we monitor and improve the experience during the first 30 days.
Boundaries
Helpful without pretending to know everything
- Best for repeatable questions, intake, lead capture, and appointment paths.
- Escalates sensitive or unusual situations to a person instead of guessing.
- Responses depend on the accuracy and completeness of approved source information.
FAQ
AI chatbot questions
Will it sound like my business?
Yes. The chatbot is configured around your services, policies, and preferred tone before it goes live.
Can it book appointments?
It can guide customers into the booking path you approve and collect relevant lead details.
What happens when it cannot answer?
We configure clear fallback and human handoff behavior so it does not invent an answer.